WD My Cloud WDBMUT0160JWT

Category:Stuff Category:Rajkumar

Set up query

Thank you for submitting your request. You should receive a confirmation email from us. We will process your request within 2 business days. The case number is 021219-13611811.

WUBR29110048

I could not connect to mycloud.com/hello. The system does not detect the NAS (16TB) in network.

Trying through the IP, get the prompt in the browser as, {“key”:“notFound”,“message”:“Not Found”}

Windows Explorer mounts the NAS as //IP/public/ but I need to access the dashboard.

Please help. It is a new 16GB NAS

-Rajkumar

Purchase

• Name : My Cloud Home Duo
• DOP: 11 Feb 2019
• Warranty | https://support.wdc.com/warranty/warrantystatus.aspx?lang=en
• Serial : WUBR29110048
• Model: WDBMUT0160JWT
• Bills
  • File:Invoice WDBMUT0160JWT.pdf
  • File:5734a41e-9105-44e9-b5b7-544318c0b137.pdf
  • File:Amazon.in - Order 402-7372203-7063522.pdf

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